Frequently Asked Questions
General Platform Questions
Tritek Meeting System (TMS) is specifcally designed for staf meetings, ofering enhanced security,
streamlined scheduling, and improved performance. Unlike the previous system, it operates
independently from the LMS, allowing for better resource allocation and specialized features for meeting
management.
Yes, TMS supports Single Sign-On (SSO) integration with your existing staf credentials. However, you’ll
need to complete AI authentication at each log-in for additional security
Yes, TMS seamlessly integrates with popular calendar applications including Microsoft Outlook, Google
Calendar, and Apple Calendar. All scheduled meetings automatically sync across your connected devices.
Security & Authentication
Our AI authentication system uses advanced biometric verification to confirm your identity. This includes facial recognition and fingerprint, providing an additional layer of security beyond traditional password protection.
Absolutely, we employ enterprise grade encryption for all meeting data, both in transit and at rest. Our platform complies with industry security standards and regularly undergoes security audits.
No, TMS hosts meetings for Tritek employees only.
Technical Requirements and Integration
TMS seamlessly integrates with zoom, allowing you to:
- Schedule and start meetings directly from our platform.
- Use zoom’s video conferencing features while maintaining our platform’s security protocols
- Access meeting recordings and transcripts in one centralized location.
Yes, we offer responsive web access and dedicated mobile apps for iOS and android devices, providing full functionality on the go.
Yes, you can setup recurring meetings with custom frequencies (daily, weekly, monthly) and automatically notify participants.
Support & Training
Yes, we provide:
- Video tutorial for new users
- Comprehensive documentation
- Dedicated support team for technical assistance.
Support is available through multiple channels:
- Email support desk
- Phone support during business hours
- Self-service knowledge base
Our technical support team is available for immediate assistance.